Each and every wetsuit is carefully handmade with attention to detail. It takes time to create the perfect wetsuit for you.

You can expect to receive your wetsuit in about 6 to 8 weeks from when your order is finalised with payment and measurements. Production of your custom-fitted wetsuit takes about 4 to 5 weeks. Shipping can vary from 1 to 4 weeks, depending on which option you choose. Please check with us for more exact estimated shipping times when placing your order.

We can ship to anywhere in the world – we will ship directly to you from our workshops in Italy. For shipping outside of Australia, please contact us for a custom order.

By default, we will send and track your shipment using a national carrier, such as Australia Post. All shipments are tracked, and we will provide you with a tracking number.

If you need a more expedited shipping option, we can also ship your wetsuit via DHL for an extra cost. You can select this option on Checkout.

*Important: For shipments outside of Australia, you are responsible for checking the import/ export laws and duties requirements for the shipment of your wetsuit to your requested destination. Our shipping costs only cover the original courier costs and do not cover any import duties or taxes charged at the destination – you will be responsible for those as the consignee. We are also not able to provide advice on international duties. We do not cover any other costs such as redirection or returns. Once the shipment is with the logistics provider, you will need to liaise directly with the logistics provider to make sure the shipment gets to you, including any duties payable or other issues with the shipment, such as delays.

Once you've placed your order online, we will contact you within 24 hours.

If you're based in Sydney, we can organise for your measurements to be taken. This is by appointment only, and depending on availability

If this is not possible, you can also take your measurement at home with the help of someone. We will provide all instructions in a visual guide to make sure you're getting it right. We can also help you over a video call.

If you have to do your own measurements, we check it here locally against our size database. In addition, we often help our customers pick up one or two errors in their measurements and provide guiding ranges. The measurements are then checked for a final time by our master tailors before commencing production.

Our rigorous two-step checking approach means that 99% of our customers who have done their measurements themselves get it right the first time. If you are the rare 1% that don’t get it quite right, it's okay! Alterations can be done at no extra cost (excluding shipping), as long as it is a size reduction.

We will be able to alter your wetsuit if it is larger than expected.

If it is too small, we will not be able to alter it – however, the elasticity of the wetsuit usually means this is not a problem as long as you have done your measurements reasonably well.

If it is far too small to wear, you will either have to re-measure and re-buy a new wetsuit, or you could reach out to our preferred repairers, Oi Wetsuits, to see if they can adjust for you. Fortunately, none of our customers has experienced this!

If you require alterations, you will need to cover the shipping cost of the wetsuit back to our workshops in Italy. We will ship it back to you at no extra cost. The alteration work itself is at no additional charge.

Alternatively, you can get your wetsuit altered at Oi Wetsuits or your local repairer, but this will be at your own cost.

As long as the wetsuit production has not begun, we will be able to refund or amend your order. However, once we have commenced production, it is non-refundable.

A top-quality wetsuit will last you for years to come. You can extend the life of your wetsuit even further by repairing them – especially for any frustrating wetsuit tears.

Our preferred repairers are Oi Wetsuit Repairs in Adelaide. Ken Brain is a very experienced repairer and, most importantly, shares our passion for exceptional quality and attention to detail. He can also look after alterations and some unique modifications to your wetsuits. You can contact Ken at https://www.oiwetsuitrepairs.com/

If you're up for it, learning how to patch up small tears yourself using neoprene glue is not difficult to learn. You'll find neoprene glue is readily available in most dive stores and online in Australia.

We get it – open cell wetsuits can be difficult to get into. The good news is the more you do it, the easier it gets.

Firstly, wet the inside of your wetsuit thoroughly with water. Then, we recommend using a 1:10 solution of conditioner and water. Next, mix it up in a bottle and spread it on the inside of your wetsuit. Some people use a spray bottle to help disperse this better. You can also help spread it further by rubbing the insides of the wetsuit together.

You can also substitute hair conditioner with shower gel or shampoo, but we find hair conditioner to be the least irritating over the long term on your skin. (Don't use coconut scented products – if it mixes with urine, the smell is unpleasant.

After each dive, whether in the pool or ocean, wash your wetsuit thoroughly in a tub of water and wetsuit shampoo. Then, knead it in the water to make sure it cleans thoroughly

Hang dry in the shade over a thick rod or rail. Once one side is dry, flip it inside out to dry the other side.

Avoid drying your wetsuit in the sun, as that will degrade your neoprene.

Store in a cool, dry place on a thick coat hanger.

Fix any tears and nicks early with neoprene cement before it gets worse. Our preferred repairer is Oi Wetsuit Repairs in Adelaide.